Re: Audio and video are out of sync AFTER conversion please help.
Hi Mike
Replay Media Catcher includes the open-source conversion utility FFMPEG. We don't make any changes to it but simply provide it for conversions. If conversions are not performing as expected this is almost always due to missing or conflicting codecs on your computer. Or in some cases the original file was compressed with a codec that windows does not understand.
FFMPEG comes in many different versions. You can try using another version of FFMPEG.exe if you wish.Download this file and save it to Replay Media Catcher's directory in Program Files replacing the file of the same name. Backup your existing file first by simply renaming it to FFMPEG.bak:
http://jaksta.s3.amazonaws.com/ffmpeg/r25512/ffmpeg.exe
Replace the file with Replay Media Catcher closed. Then re-open Replay Media Catcher and try your conversion again.
Please understand that Replay Media Catcher uses the open source FFMPEG for all conversions. There is not anything in Replay Media Catcher that we can fix if a specific conversion type is not working for you. Codecs are almost always the problem and those can be different on every machine based on what you've installed in the past.
Let me know if this helps, please!
Best Regards,
Jeff Lenney
Technical Support
Applian Technologies, Inc.
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