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Thread: May 2012 Latest software update has partially disabled RMC

  1. #1
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    Default May 2012 Latest software update has partially disabled RMC

    I have been happily using Replay media Catcher since last year without any problems until now.

    Two days ago I was prompted to install the latest update, which I did.

    Following that update I have discovered a partial loss of function which pretty much ends the usefulness of RMC for me, unless it can be fixed.

    Now, when a video is preceded by an advertisement RMC captures the advertisement but does not capture the video which follows.

    Has anyone else had this problem, and is there a solution?

    regards

    sydcarten

  2. #2
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    Default Re: May 2012 Latest software update has partially disabled RMC

    Hi Sydcarten

    Specifically - Can you please provide me with the URL of the audio or video you're trying to record, so I can trouble shoot the issue?
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

  3. #3
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    Default Re: May 2012 Latest software update has partially disabled RMC

    This is quite common on sites with protected content, which is why you need to identify the site so we can try it.

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    Default Re: May 2012 Latest software update has partially disabled RMC

    Further to my last communication, I was having no trouble at all downloading from the two sites I use the most BEFORE the latest upgrade, so you see I think I have good reason to suspect it is the upgrade and not the sites that is a problem for me.

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    Default Re: May 2012 Latest software update has partially disabled RMC

    Yes, I have also experienced this on the Pandora web site. Actually it is only recording roughly every other song. I have gone back to the version 4.4.1 and it works fine.

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    Default Re: May 2012 Latest software update has partially disabled RMC

    yes, I will do that if it is the only way

    how can I revert to an earlier version?

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    Default Re: May 2012 Latest software update has partially disabled RMC

    Quote Originally Posted by sydcarten View Post
    I have been happily using Replay media Catcher since last year without any problems until now.

    Two days ago I was prompted to install the latest update, which I did.

    Following that update I have discovered a partial loss of function which pretty much ends the usefulness of RMC for me, unless it can be fixed.

    Now, when a video is preceded by an advertisement RMC captures the advertisement but does not capture the video which follows.

    Has anyone else had this problem, and is there a solution?

    regards

    sydcarten
    Run into the same situation.
    After reinstall the previuos version it worked as I expected.

    Is that a bug or a "new feature"

  8. #8
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    Default Re: May 2012 Latest software update has partially disabled RMC

    I had the download for version 4.4.1 saved on my computer. However, i would think it would be available somewhere on the Applian website!

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    Default Re: May 2012 Latest software update has partially disabled RMC

    I too have been having problems with the newest version 4.2.2.0 of Replay Media Catcher 4. Now, I have to click on the reload url button 2 times or more to get the youtube video to record. I didn't have this problem with the last version.

  10. #10
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    Default Re: May 2012 Latest software update has partially disabled RMC

    Think I just found the problem...I went to settings then download settings then changed Minimum Download Size (thinking it was Maximum Download size) to 1024KB then Max Download Time to 60 minutes...then unchecked "Stop multiple downloads of the same video from You Tube". Don't know which of these fixed my problem but now I can record without having to hit the reload url button (ie: starting the video over) more than once. I usually want to record something better than the 360 flv, choosing at least 720 mp4 and I have to endure deleting the 360 flv as soon as I get 720 mp4 to start to record. Now, I'm back to recording the way I did before...very happy about that. I will play around with the settings again to see what was causing the problem. I don't think it was the minimum download size or Max download time.

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