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Thread: Freecorder "Windows Explorer has encountered a problem' message

  1. #1
    Join Date
    Mar 2012
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    Default Freecorder "Windows Explorer has encountered a problem' message

    Hi all. I'm new to this forum and am having a problem after formatting HD and fresh install of Windows XP.

    Each time I start the Freecorder 5 recording application, I get a Microsoft "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience' error box. When I check "Don't Sent", the recording window pops up and works fine.

    None of this happens in Firefox

    I'm using Win XP Home Edition with Media Center.

    I've also verified in System Properties>Advanced tab>Data Execution Prevention tab>"Turn on DEP for essential Windows programs and services" is checked.

    I've been searching online for 2 days now for a fix and hope that someone here can finally come up with a solution.

    Thanks in advance for any ideas out there.

  2. #2
    Join Date
    Mar 2012
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    Default Re: Freecorder "Windows Explorer has encountered a problem' message

    I posted this 2 days ago. Hard to believe that NO ONE has any idea about how to fix this. At this rate, I'll ck. back in a week or two. lol

  3. #3
    Join Date
    Feb 2008
    The Interwebs
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    Default Re: Freecorder "Windows Explorer has encountered a problem' message


    Sorry to hear you are having some troubles with Freecorder. Browser crashes are usually the result of another program clashing with Freecorder. Here is a list of things that we know can cause this problem:

    CA Anti-Spyware Utility
    Vista Transformation Pack
    Net Nanny
    Trusteer Rappoirt
    If you have any of these or a similar app running on your computer, try shutting them down while Freecorder is running. If it is not one of the known apps this can be difficult to pinpoint.
    Another suggestion is to look for FLVsrvc.exe as a process in the windows Task Manager. If you find it, end that process.
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

  4. #4
    Join Date
    Mar 2012
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    Default Re: Freecorder "Windows Explorer has encountered a problem' message

    Thanks for replying Jeff. I was beginning to wonder if this forum really did provide support for Freecorder (but, that's beside the issue).

    In your list, the only prog. I use is Avast Free and I have shut it off and tried Freecorder 5 with the same result (MS Explorer has encountered a problem........)

    I also turned off the FLVsnvc.exe process in Task Mgr. after I installed Freecorder.

    I'm using IE7 again as I was before the format (Freecorder was working fine in both IE7 and Firefox before the format, and no probs. in Firefox now).

    It's got me over the barrel as to why this is happening now. I really like how this prog. works when it works, but this is downright irritating to use in IE7 now.

    Any other ideas pleeeeeeeeease?


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