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Thread: Unable to open GZ File

  1. #11
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    Default Re: Unable to open GZ File

    Quote Originally Posted by Cheryl Wester View Post
    If you have a station that doesn't work please contact tech support with the call letters, your info, your version of AV, etc.
    KQED San Francisco
    WNYC New York

  2. #12
    Join Date
    Feb 2008
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    Default Re: Unable to open GZ File

    If you have links that don't work please let us know in tech support and not here. The two links you just listed do work and I'm recording from them now.

  3. #13
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    Default Re: Unable to open GZ File

    Quote Originally Posted by Cheryl Wester View Post
    If you have links that don't work please let us know in tech support and not here. The two links you just listed do work and I'm recording from them now.

    That may be Cheryl. But they don't work FOR HIM, and for many others and none of us made any changes to our program settings. It's really quite odd how this happened.

    I am a little paranoid by nature, and part of me thinks this is some crazy attempt to get everyone to upgrade to the latest version of the program...

    And oh....wouldn't you know that none of the old registration codes work with the latest version and we'd all have to pay to get a new code.

    Fancy that.

  4. #14
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    Feb 2008
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    Default Re: Unable to open GZ File

    Actually, you can't pay for the newer version as we stopped selling it on February 1. You are using older technology (older version of program) with newer technology (new stream). In the majority of cases people are able to update to the latest version if they are using 8.5 or above and the same code will work. If people do have an issue then they need to contact us in tech support with details and a log file.

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