Rhapsody recodings very poor

[brecky]

How do I contact tech support?

[brecky]

Does Replay use the FLAC codex? If not, shouldn't they?
FLAC (the Free Lossless Audio Codec) claims to be "the fastest and most widely supported lossless audio codec." It's supported by many music management programs, including Windows Media Player, and plays on a variety of wireless music players, including Sonos™ and Logitech Squeezebox™.

[brecky]

Found something else on the help page altho this deal with track recognition vs sound quality? Track recognition is another issue for me with Replay4 because I rarely record top 10 albums ;o(
Rhapsody:

For the best track recognition when recording from Rhapsody:"
Turn off Rhapsody's equalizer. Click on Tools, Equalizer and set it to the OFF state.
Keep Rhapsody's main volume level to at least mid-range.
As with all player programs, be sure to open Replay Music PRIOR to opening Rhapsody.

[sixaxles]

hello everyone..... i also have a little issue, i spilt water on my old lap top and therefore needed to go out and buy another (very annoying!) so i did that and then installed replay music4 onto it and straight away noticed the playback was awful, like an old knackered vinyl record!! which is something i never experienced on my old laptop (which had next to no memory capacity or anything special really) - so i have upgraded it to replay 5.3...... and its exactly the same!!!!!!!!! i'm pretty keen to get this sorted as i'm a truck driver and i use this program to record from di.fm and then burn to an mp3 cd which gives me loads to listen to through the week instead of talking shit on the phone and running up a huge bill!! if it helps, my new laptop is a lenovo z580 and i'm using the windows audio driver as a source, just clicking on normal audio driver results in nothing being recorded.

[sixaxles]

also the beat bar is very sluggish - was never like that before?

[Cheryl Wester]

Please contact tech support with details of your issue,what you are using for audio and ATTACH a log file. http://applian.com/replay-music/support/index.php