This just have some time...

As example, the redirection to the 'Create a support ticket' of Replay Media Cather page ( shows a 404 Not Default page. As the support site is off.

Sorry if just have a topic like this, i only like to advice you Applian support of this

And i know that the forum it's the fast way to solve our answers (and help too!), only to advice about the support page not working.