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Thread: Why will this not record remote calls?

  1. #1
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    Default Why will this not record remote calls?

    I just purchased this a couple of days ago and tried to record my first video conversation (a beer review for You Tube). This program did not detect the other camera, and barely detected mine. version 1.2.0.4 for this and and 5.5.0.113 for Skype. Why does this program not work as advertised?

  2. #2
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    Default Re: Why will this not record remote calls?

    Always make sure you start our program first. Then open up Skype. go into the settings of Skype. Make sure that under mic and speakers it is balanced and that you do not have auto detect selected for either.

  3. #3
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    Default Re: Why will this not record remote calls?

    I received an upgrade push from Skype to version 5.5.0.113. Suddenly, after 6 months of recording fine, this upgrade seems to have caused the problem for me. I can record my own side of the video, but only the remote audio - not the remote video. Is there a fix or work around for this? I tried the obvious, rebooted, but no success.

  4. #4
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    Default Re: Why will this not record remote calls?

    Me too! I am using Skype 5.5.0.113 and Replay Telecorder for Skype 1.2.0.4.

  5. #5
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    Default Re: Why will this not record remote calls?

    Please submit a detailed ticket to tech support.

  6. #6
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    Default Re: Why will this not record remote calls?

    Install a previous version of Skype and the problem is solved. I went to www.oldapps.com to find an earlier version. I went to 5.0.3.111 but you should probably got to the last 4.x version. The 5.x versions dont allow you to turn off automatic update.

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