- Open Replay Media Catcher 4
- Don’t start recording
- Click "Help" -> "About" and expand "Support"
- Check "Debug Mode" and then click "OK"
- Click the "Start Recording" button.
- Go to YouTube and start watching a video in your browser. Wait until Replay Media Catcher should have picked it up and started downloading. Let the video play a few minutes.
- Click the "Stop Recording" button.
- Click "Help" -> "About" and expand "Support"
- Click the email logs to support link. Please attach that file to your support ticket.
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