last.fm and tagging - what's the secret?

[stevecon]

Still looking for a way to get CORRECT tags - every time. I was directed to last.fm and to use the template for tagging.

The way I understand it, since the tag info is provided by last.fm in the browser's title bar, Replay Music will capture that info and use it for the tag data. So, presumably if the tag info is visible it will be captured and sent wherever it needs to go. Since last.fm sends the data in a way that Replay Music understands, no look up and compare need be done. Firewalls wouldn't matter, either. This is all great, except it doesn't work.

I have used the recording / tagging template as shown in the FAQ for Last.fm, and told Replay both not to do look ups - and perform look ups - it doesn't matter. The program captures the audio, converts it and I still get look ups and unidentified tracks. How can this be? What am I doing wrong?

Thanks!

[Jeff Lenney]

Hi Steve

I'll ask our Replay Music person to take a look at this - thanks!

[stevecon]

Thanks Jeff. I'm very much interested in learning a solution.

[stevecon]

In 6 days time, this thread has been viewed 240 times. I'm curious if anyone has found they either have the same problem as I or that tagging a last.fm stream works.

I'm still waiting for a reply - apparently *something* is up..

[Jeff Lenney]

Still looking into this - don't worry you have not been forgotten. Thank you VERY much for your patience, I understand this must be frustrating so I truly do appreciate that.

[Cheryl Wester]

Please submit a ticket to tech support. They will need a log file. Also, even with that there are some songs that can't be tagged. You will always get fast assistance if you contach tech support.

[stevecon]

Still looking into this - don't worry you have not been forgotten. Thank you VERY much for your patience, I understand this must be frustrating so I truly do appreciate that.

Thanks Jeff, I appreciate the update. I suspect that the folks in tech support have been able to duplicate the problem since I haven't been asked for anything as of yet.

[stevecon]

...Also, even with that there are some songs that can't be tagged.

Cheryl, I'm perplexed by your response as it contradicts everything I've read on the site about how when using a template, Replay Music grabs the track info that is provided by last.fm in the browser title bar. Did I miss something??

Thanks,

Steve

[stevecon]

Still looking into this - don't worry you have not been forgotten. Thank you VERY much for your patience, I understand this must be frustrating so I truly do appreciate that.

Jeff, an addendum.. I also noticed that the www.last.fm stream stutters very noticeably when I listen as I record. Playback of the recorded tracks afterward however, is fine. Probably not related to the tagging issue, but I thought I'd mention it.

Any news about what is going on with the tagging issue? Have they been able to duplicate this problem? Any closer to a solution?

Thanks,

Steve

[stevecon]

Ok - for those following this thread - I have been instructed to contact tech support in a PM. If you're having this same issue, you might want to tell them about it, too.