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Thread: Jaksta uninstall problem

  1. #1
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    Default Jaksta uninstall problem

    Hi,

    While trying to uninstall Jaksta Streaming Media Recorder the uninstaller keeps complaining about not being able to load types from jsmr.dll or something like that then it rolls back.
    I would copy&paste the message but I'm afraid you might not undestand it since it's in polish.

    Any ideas?

  2. #2
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    Default Re: Jaksta uninstall problem

    Hi Floyd

    Welcome to the forums, and sorry to hear you're having these issues.

    What operating system are you currently using?

    Thanks!
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

  3. #3
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    Default Re: Jaksta uninstall problem

    windows xp pro sp3

  4. #4
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    Default Re: Jaksta uninstall problem

    I have also experienced problems with upgrading/uninstalling Jaksta with WinXP SP3. As part of the installation it purportedly copies files to a temporary folder but this seems to go wrong and installation cannot complete because it cannot find the temporary files. Similar things seem to happen when trying to uninstall the program.

    I have found that uninstalling via XP's Add/Remove Programs (rather than Jaksta's own uninstaller) will remove the program, after which it is possible to install it properly.

    This issue only arose with recent versions of Jaksta.

  5. #5
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    Default Re: Jaksta uninstall problem

    Quote Originally Posted by Sool View Post
    I have found that uninstalling via XP's Add/Remove Programs (rather than Jaksta's own uninstaller) will remove the program, after which it is possible to install it properly.
    This is how I'm doing it and it doesn't work

  6. #6
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    Default Re: Jaksta uninstall problem

    Has ANYONE been able to uninstall the toolbar?

    I AM STILL STUCK WITH THE TOOLBAR DESPITE DOING EVERYTHING ALREADY. I HAVE READ FAQ INSTRUCTION LITERALLY OVER 10 times.
    I've followed the instruction carefully on FAQ to uninstall all of it completely. Both programs: Freecorder 4 and Toolbar are uninstalled and they not in my system anymore, however the toolbar is still there on my Firefox browser!!!

    Can somebody please help me, I have tried emailing for tech support but all I get is follow the instruction on FAQ!!! (Jeff Lenney please stop referring me to FAQ again!) The cycle of helplessness never ends. Please help anyone!

    Regards,

    -Scott

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