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  1. #1
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    Default Freecorder 4 - Audio (Not Reponding)

    Frequently when I record a radio show of a couple hours or longer, when I press the Stop Recording button I get a "Freecorder 4 - Audio (Not Responding)" message at the top of the recording box. No mp3 file gets created and I need to close the program. Thus the recording session was wasted.

    Is there a way for me to avoid getting the Not Responding message? Am I doing something wrong? I have no problems streaming music from any source. I am using Internet Explorer 8 on a Windows 7 PC. Any help with my problem would be appreciated. Thanks.

    jerseyskier

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    Default Re: Freecorder 4 - Audio (Not Reponding)

    I am having the same problem. I hope someone from Applian reads this and responds. Thanks in advance for helping.
    I wonder if this has to do with the temporory files being filled up... maybe one should somehow go in and cancel the temp files for all the other audio/video that has been watched or heard, most of which we don't want to save, before starting to record an important concert or opera from a live stream.

    Is this the solution? If so, what is the easiest way to empty the temp audio/video files? By the way, when Freecorder froze after recording Act II of an opera yesterday, a huge list of tempfiles of stuff (YouTube videos etc.) I had seen over the last 24-48 hours appeared in the Video History Tool -- but they were not visible in the window that opened when I stopped recording Act I and gave the file a new name - I don't think they were visible before I started recording, though maybe I did not check before starting to record.

    If all the temp files in fact are visible in the History Tool, the first step before recording a concert should be to delete the unwanted temp files...It would be nice if there were a button "Empty all temp files" instead of having to delete them one by one...
    Thanks for a professional response.
    Last edited by Katie; 01-10-2011 at 06:34 AM. Reason: more info about problem

  3. #3
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    Default Re: Freecorder 4 - Audio (Not Reponding)

    Good evening

    Applian is reading. :-)

    I will ask our freecorder support team to have a closer look at this issue for you. You should hear from myself or somebody else shortly.

    Thanks!
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

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    Default Re: Freecorder 4 - Audio (Not Reponding)

    Some security software will stop it dead in its tracks. Freecorder's video history tool detects videos you've played and makes them readily available for you to save. That's exactly what it's supposed to do, but many security suites like to block other software's ability to see history. Makes sense except when that's exactly what you want to. It is also known to have problems recording when security suites are installed. Please try temporarily disabling your security software while using the toolbar. If you’re using Windows Vista, be sure to enable the Windows Vista Audio driver in Freecorder’s audio capture settings. See this section of the user guide for more information:
    http://www.applian.com/freecorder4/h...#audio_capture

    Another tip is to delete your temporary internet files from your browser's cache. Also, the video history tool you do have an option to delete all media. You will want t make sure that you save any video you want to keep before doing so. Here is a link for the video history: http://www.applian.com/freecorder4/help.php#videoo

    Also keep in mind that the Freecorder Toolbar is our free, no-frills recorder. We've placed most of our expertise into our full-featured recorders. And they don't have issues with most security suites. If you predominately record video clips, try Replay Media Catcher. If you record music, try Replay Music.
    http://applian.com/downloads.php

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    Default Re: Freecorder 4 - Audio (Not Reponding)

    In Freecorder 3 Audio, even when we get the "Not Responding" problem, the current recording file is still created, but not in Freecorder 4. It gets very frustrating especially when I'm recording radio shows and I miss the entire opportunity. Is there any way I can find the temporary audio file? Where would it be stored? (I'm using Windows 7).

    Thanks.

  6. #6
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    Default Re: Freecorder 4 - Audio (Not Reponding)

    Worked for me with no hang-ups using the Safari browser (deleted all history before attempting recording)

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