Problem Installing 4.0.17 Trial: Error 1001: An exception occured in the OnAfterInstall event handler of xm

[RenRenRen]

Error 1001: An exception occured in the OnAfterInstall event handler of xm. ->> Applian driver installation failed: There is no driver selected for the device information set or element.
Please uninstall any existing version of the software, reboot yourmachine and try again.

Running XP Pro SP3 (32bit), rebooted a few times without success and I've not had this software installed before.

How can I fix it? Thanks.

[Shellie Heggenberger]

Hi, can you please try increasing the number of filters you can have on your machine. Here's how:

1.
In Windows, open the registry editor:
Windows XP: Start-run-type regedit
Windows Vista, 7: Start-type regedit
2.
Navigate to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlNe tworkMaxNumFilters
3.
This value is set to 8 by default. 14 may be a more appropriate number given how many network filters you currently have installed and this should allow Replay Media Cather to install its driver.

If this does not help, please submit a support ticket through our website.