Update not working: I get a nag box that an upgrade (to v 4.0.14.0)

[Tallyman]

Currently running version 4.0.12.0 and each time it starts I get a nag box that an upgrade (to v 4.0.14.0) is available. Have downloaded & installed it. Appears to work, but each time I restart I still get the nagbox and I'm still running the older version. Tried installing over the top and uninstalling/reinstalling but neither works.

[Jeff Lenney]

Can you confirm that you're using the registration code for the upgraded RMC4, and not your old code for RMC3? (Please don't post either code in here). Thanks!

[Tallyman]

Hi, I don't have /never had RMC3, the 'upgrade' was from 4.0.12 to 4.0.14.

Problem seemed to sort itself. but not too sure why. I'd originally used the 'direct' link to the 64bit version (tried the 32bit version previously as well, just in case, but that got kicked off straight away). So, just out of interest I tried the 'auto-detect OS' link instead and whatever that downloaded worked - it's almost as if the direct links were still the old version....

Anyway, sorted now, but thanks for reply

[Jeff Lenney]

Hi, I don't have /never had RMC3, the 'upgrade' was from 4.0.12 to 4.0.14.

Problem seemed to sort itself. but not too sure why. I'd originally used the 'direct' link to the 64bit version (tried the 32bit version previously as well, just in case, but that got kicked off straight away). So, just out of interest I tried the 'auto-detect OS' link instead and whatever that downloaded worked - it's almost as if the direct links were still the old version....

Anyway, sorted now, but thanks for reply

Strange, but regardless - glad it worked itself out . Thanks for the follow up

[Tallyman]

Just as an additional follow up, I noticed that after using the 'auto-detect' method I also ended up with a new shortcut to 'Director' which wasn't there before so I'm guessing that was updated in some way as well, which didn't occur any of the times I did the catcher-only update.