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Thread: REPLAY CAPTURE--NO VIDEO

  1. #1
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    Question REPLAY CAPTURE--NO VIDEO

    IT SEEMS MY PROBLEM IS QUITE THE OPPOSITE OF MANY OTHERS. REPLAY CAPTURE DOES RECORD A FILE BUT ON PLAYBACK ONLY THE AUDIO IS PRESENT, NO VIDEO. I HAVE RE-LOADED THE MOST RECENT VERSION, ATTEMPTED RECORDING FROM VARIOUS SITES, AND STILL HAVE ONLY THE AUDIO ON PLAYBACK. ANY SUGGESTIONS?

  2. #2
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    Default Re: REPLAY CAPTURE--NO VIDEO

    Good evening

    Specifically, Can you please provide me with the URL of the audio or video you're trying to record, so I can trouble shoot the issue?
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

  3. #3
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    Default Re: REPLAY CAPTURE--NO VIDEO

    HELLO JEFF,

    THANKS FOR YOUR PROMPT REPLY. THE VIDEO NOT BEING CAPTURED WHILE SOUND IS OCCURS ON ALL SITES I HAVE TRIED. YOUTUBE, HULU, YAHOO VIDEO FOR EXAMPLE.

    THANKS, GREG

  4. #4
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    Default Re: REPLAY CAPTURE--NO VIDEO

    Please contact tech support. They will need an example and details on your system.

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