RMC 3.11 fails to record BBC iPlayer streams

[castalla]

This has suddenly started in the last few days.

The stream fails with the blue double-arrow icon - if I delete and rerecord it sometimes works, or just does the same again. It took about 20 attempts to get one programme!

RMC has worked perfectly for months! I'm at a loss to discover the problem.

Advice please.

[Jeff Lenney]

This has suddenly started in the last few days.

The stream fails with the blue double-arrow icon - if I delete and rerecord it sometimes works, or just does the same again. It took about 20 attempts to get one programme!

RMC has worked perfectly for months! I'm at a loss to discover the problem.

Advice please.

What version of Replay Media Catcher are you currently using?

[castalla]

I'm using RMC version 3.11

The latest rtmp stream I'm having problems with seems to use port 1935

It's just stopped again for the 5th time!!!

Just what does the blue arrow icon mean?

---------------------------------------------------

Later:

I rebooted the PC. started download of same iPlayer stream from scratch. This time it's using port 80.

Still waiting for download to finish .... and it crashed at 3.4 MB

This is getting so frustrating.

[castalla]

Another failure - but this time I've got a log:

Sorry, could only download a partial RTMP stream
Media was saved anyway:
C:\Users\bb\Documents\My Recordings\RBN2_radio_4_fm_-_monday_2000_b00t3y3c_2010_07_26_19_51_26.mp4_0846 9F97.flv
Exception:
m_nErrType = 6

Does this help?

[Cheryl Wester]

Some streams with BBC are streaming differently than others. When this happens you need to have the entire file play as it is recording and not downloading. We are aware of this issue and the developer is always looking into ways to improve and enhance our programs.

[castalla]

Thanks for the reply. So to clarify: you're saying this is a 'known' problem? And the 'fix' is to keep the iPlayer window open while capturing?

[castalla]

Sadly, nothing seems to 'cure' this problem - it is so frequent now that RMC is almost unusable after years of error free use.

Could I get some practical advice or clarification, please?

[Cheryl Wester]

It is not a problem with the program it is due to the wawy that BBC is streaming. We are seeing if there is a way to work around this.

[castalla]

Interesting - today it is impossible to capture anything ... the stream starts with 3 separate 'captures' then ends with the magnifying glass after a few megabytes - more often than not RMC then crashes totally. replicated this on both Vista and Win7.

So, at the moment, RMC 3 is effectively 'broken'?

[castalla]

Bizarre - after hours of attempts and full crashes - suddenly I captured a stream without problems.