Results 1 to 5 of 5

Thread: video history problem

  1. #1
    Join Date
    Jun 2010
    Posts
    2
    Rep Power
    0

    Default video history problem

    hello, im new and am having some strange issues. im using vista and RMC version 3.11; the video history section is completely blank and i cant view videos unless i leave the recorder open, and if i accidently close out of it or shut down, everything is gone.

    ive tried clearing the cache and dissabling UAC, aswell as the basic reinstalling. on the start screen (where it says name: size: started/with the big record/stop record button at the bottom) it still shows that I AM recording. however when i go to "video history" it remains completely blank, not allowing me to save any of my videos.

    reading more into this stuff, i DID NOT dissable FLVSrvc.exe; i believe i can save videos to my folder but i have to open the program and record while leaving the program open. used to be i could go into RMC and open video history and view/save anything i might have seen from the "video history" tab. my temporary storage i guess is dissabled and i have no idea what to do.

    P.S
    the program was working absolutely fine a few hours ago.

    P.SS
    please and thank you to anyone who can help me get everything back to normal.

  2. #2
    Join Date
    Feb 2008
    Posts
    4,488
    Rep Power
    10

    Default Re: video history problem

    Did you update your firefox? If so we are aware of this issue. Our developers are working on a brand new version of Media Catcher that we hope; to release in the next few weeks.

  3. #3
    Join Date
    Jun 2010
    Posts
    2
    Rep Power
    0

    Default Re: video history problem

    yes, i updated my firefox this morning and noticed the problems soon after. would downgrading or using IE for videos help?

  4. #4
    Join Date
    Jan 2010
    Posts
    52
    Rep Power
    15

    Default Re: video history problem

    Quote Originally Posted by Cheryl Wester View Post
    Did you update your firefox? If so we are aware of this issue. Our developers are working on a brand new version of Media Catcher that we hope; to release in the next few weeks.
    I am having the same problem. After updating to Firefox 3.6.4, the RMC history cache is not working, though I am able to record videos with no problem. I am using Windows VISTA Home Premium, 32 bit.

  5. #5
    Join Date
    Feb 2008
    Posts
    4,488
    Rep Power
    10

    Default Re: video history problem

    We are currently testing an update to correct this issue with the video history in the latest version of Firefox. In the meantime use Internet Explorer

Similar Threads

  1. replay media catcher video history
    By Richter_Belmont in forum Replay Media Catcher
    Replies: 6
    Last Post: 06-21-2010, 10:11 AM
  2. How do I turn OFF Video History!
    By gerryex in forum Replay Media Catcher
    Replies: 3
    Last Post: 05-31-2010, 02:11 AM
  3. RMC Video History stops responding when opened
    By sfan in forum Replay Media Catcher
    Replies: 0
    Last Post: 05-14-2010, 10:01 AM
  4. Video History shows videos I haven't downloaded
    By gustercat in forum Replay Media Catcher
    Replies: 2
    Last Post: 11-07-2009, 01:55 PM
  5. Would like to delete groups from video history
    By singerm in forum Freecorder Toolbar
    Replies: 1
    Last Post: 10-11-2009, 07:57 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
About these forums...
Applian Technologies makes these discussion forums available for our customers to assist other users. We do read this content and appreciate all your suggestions and comments. If you need technical support or customer service, please visit the links to the right.
Let's Be Friends