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Thread: forgotten Password

  1. #1
    Join Date
    Jan 2009
    Rep Power

    Angry forgotten Password

    Ok so I know that I cannot play those videos BUT how do I enter a new password. I have tried uninstalling and reinstalling but it still asks for the password. I don't seem to be able to create a new password if I have forgotten the old one


  2. #2
    Join Date
    Feb 2008
    The Interwebs
    Rep Power

    Default Re: forgotten Password

    Good evening Otis,

    I'm sorry to hear you forgot your password, please make a point to write it down and keep it in a safe place for future encryptions, as we hate to see our customers lose important files.

    At any rate, Please run this for me:

    Now reboot your computer. When you open up the program it will ask you if you want to activate the program.

    Let me know if you have any further questions.
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

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