Not able to Record Youtube Videos with WM Recorder.

**richiev1949** · 10-08-2009, 11:59 AM

Most everytime I try to record a Youtube video it works with my WM Recorder. However, for some reason it fails to recognize and capture the the url's on a few occasions. Can anyone tell me why.

**Tasha Heinlein** · 10-08-2009, 01:44 PM

We do not support the WM line in these forums. I can tell you that some YouTube videos - especially movies - use an encrypted format that cannot be stream captured.

**Jeff Lenney** · 10-08-2009, 08:41 PM

Please submit a ticket for support for WM Recorder, and our WMR Support team will be more than happy to help you there.

I use WM Recorder a-lot and it works with youtube videos perfectly, so I'm confident our support team can help you achieve the same results.

You can submit a ticket for WM Recorder here:

WM Recorder Technical Support

Thanks for your understanding.