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Thread: hangs when joining files

  1. #1
    Join Date
    Jul 2009
    Rep Power

    Default hangs when joining files

    i have version 1.6.906.17 running on Windows XP Professional (5.1.2600).

    when attempting to join two .mp3 files, Media Splitter software hangs. i have to abort the task using the windows task manager.

    i get the following message:
    A time-out has expired. HRESULT: 0x8004022e ( Unspecified error hr = 0x80004005)

    have un-installed, re-booted, re-installed and re-booted three times.

    been using Replay A/V for years and have recommended it to friends. i find i can't recommend Media Splitter. it doesn't do the simplest job.

    has anybody joined files with this product?

  2. #2
    Join Date
    Feb 2008
    Rep Power


    I have joined files several times without an issue. If you would like some assistance with this please submit a support ticket as we will need to look into it more carefully for you. Thanks.

  3. #3
    Join Date
    Jul 2009
    Rep Power


    there was also never an issue with my joining of files. does this have anything to do with the PC specifications?

  4. #4
    Join Date
    Oct 2008
    Rep Power


    Upload some files to a file sharing site so that we can try.

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