To the Applian Product Management Team:

I use the heck out of your Media Catcher Product but there are two areas I believe that the Product Suite could benefit from some additional features.

First, your tagging capabilities, especially for classical music, are abysmal. Even the discology for some of the early Grateful Dead and the Jerry Garcia Band tracks have been just plain wrong. Dump whoever or whatever you are using and work a relationship agreement with the MusicBrainz folks. Their capabilities are awesome.

Second, for your Converter Products… please update/upgrade the CODECS that are available or at least allow me to access the CODECS that I already have installed on my system. I have to use other conversion products in order to get access to my Franhoffer Radium and DivX CODECS. At the very least, a high bit rate LAME CODEC should be provided. Perhaps you could offer an added cost customer option for upgraded CODECS?