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Thread: RM no longer works with Rhapsody

  1. #1
    Join Date
    Jul 2009
    Rep Power

    Default RM no longer works with Rhapsody

    As soon as I upgraded to the new version of RM --3.60 it no longer records from Rhapsody at all. I suspect it has something to do with the transition from Gracenote to Music IP. The sound-o-meter bar moves, but it doesn't record or count the audio time.

    Is anyone else having issues? My log file says "unable to create WAV file".

    What should I do?

  2. #2
    Join Date
    Feb 2008
    Rep Power


    Make sure you are using the web based version of Rhapsody and not the standalone version and it should work for you without a problem.

  3. #3
    Join Date
    Jul 2009
    Rep Power


    I tried with the web-based version and it still doesn't work.

    The sound-o-meter bar is moving, but the "track size" and "recording time" displays are both set at "zero".

    RM just simply doesn't record. I have submitted multiple tickets about this and have gotten no response.

    It went from working great one day, to not working at all the next day. I think it has to do with the transition away from Gracenote.

    Any ideas?

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