Cheryl,
You are technically correct but what you ignore is that your software did do audio capture until approximately three months ago. This was/is the preferred method for a lot of people.
Do you plan on fixing this?
If not, your upgrades, for which I paid a fee, are useless.
Again, can you please answer these questions?
Is this your development teams only job? Yes or No?
If this is not your developments only job, can I get the source code? If so, I can probably ship it to Bangalore India and have this issue fixed in a week or less.
Why can't you address these issues?
When can I/We expect the previous behavior of the software to resume?
Thanks.
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