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Thread: Cannot connect to stream

  1. #1
    Join Date
    Jul 2015
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    Default Cannot connect to stream

    Hi,
    It's been about 3 weeks or more since I was able to record a complete radio program. KLIF, KLBJ and KRMS either won't connect, maintain connection. Connection time for all is 12-4 am, CST. If there is silence for a short period like during commercial breaks, RR just quits and never tries again.

    So I am trying to find out where my problem is. What do you need from me to help? Are the servers working correctly?

    thank you,
    John

  2. #2
    Join Date
    Feb 2008
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    10

    Default Re: Cannot connect to stream

    Please contact our tech support. We need to track the different issues people have and assist you from there. We need info on how you are recording (audio or Direct download), the browser, version of Windows, etc. Thanks.

  3. #3
    Join Date
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    Default Re: Cannot connect to stream

    Cheryl,
    Thank you, I submitted a support ticket.

    John

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