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Thread: RMC5 Freezes Immediately When Trying To Start Recording

  1. #1
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    Default RMC5 Freezes Immediately When Trying To Start Recording

    Using the demo version of 5.0.1.24 and 5.0.0.99, RMC5 immediately freezes and shows up as "Not Responding" whenever I clicked the start button. I can't close RMC or kill the process when it becomes like this, and am forced to restart my laptop to close it. I'm running Windows 8.1, and disabled Secure Boot in case that was affecting the software. I was using RMC4, which works perfectly, and I have tried re-installing RMC5 multiple times. Help?

  2. #2
    Join Date
    Feb 2008
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    Default Re: RMC5 Freezes Immediately When Trying To Start Recording

    Please un-install ALL versions of Replay Media Catcher from your PC.

    Once this is done, reboot your PC (this is important) and re-install the LATEST version of RMC from here: http://applian.com/replay-media-catcher/demo.php

    Let me know how it goes! :-)
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

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