No window is selected

[tinman50]

Hi.

I'm trying to record a Citrix webinar using RVC7.

I connect to the webinar using GoToWebinar and it starts playing on my screen.

When I start RVC and click get video, it can't find the screen with the webinar on it. I get the error message "No window selected. Click the window you want to record (outside video area)".

I've tried manually moving the markers onto the window i'm trying to record & when I hit record I get the same "No window selected" message.

RCV can find & record pages that are open in Firefox but not the new window that the webinar is opened in.

Dell desktop running Windows 7. Never had any problems when using RCV6.

Can you help me?

Thanks