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Thread: bad service: wmcapture and elecard MPEG-2 video codec

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  1. #1
    Join Date
    Nov 2008
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    Angry bad service: wmcapture and elecard MPEG-2 video codec

    Hi there,
    this is a 3rd time I keep asking around without any answere
    I purchased wmcapture 3.0 and used it to record the video from internet.
    after few weeks, it appears the message at the bottom of the screen while I play back the video"the evaluation has expired, you need to buy the elecard MPG2 video converter, contact..........etc.....""
    what's going on here?I sent the ticket messages to the customer service (3 times), there is no reply back so far. Even I sent out the fax to the number they listed, the number is locked. I just want my money back or resolve this problem.
    what can I do before I report to business bureau about your company(which partnership with wmrecoder) and the wm recorder company
    Hoang nguyen

    Edited by Mod: Please do not post your phone # in this forum, it's public and anybody can obtain it.
    Last edited by Jeff Lenney; 12-09-2008 at 07:06 PM.

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