I do hope someone can help me with this problem. After installing Replay Music and inserting the code, the program crashed upon clicking the record button. After checking the forum , I decided to uninstall then re-install. I used the XP uninstall procedure and then used the clear activation code software to make sure everything which could have caused a problem. Now when I try to insert the code the program crashed immediately. Does this clear activation software make the initial code redundant? and what do I do to get this software up and running. I have not had the software for a day yet, so I am at a loss!