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Do I have to uninstall 3.37 before installing 4? And if I do this, will I lose my registration info (I'm a registered user/customer)?
When I tried to install 4 (to fix the sync problems), Vista (32-bit) said the program may not have installed properly. And indeed, it didn't.
We don't have a version 4 of Replay Converter. Our latest version of converter is 3.38. If you do have a problem please contact tech support. There are some files that we are not able to convert without there being a sync issue. This happens with all converters and not just ours. The developer is aware of this and always working on finding ways to improve the program.