Replay AV converts real stream to a silent mp3 file

Hi

I have recently upgraded from Replay AV 7 to Replay AV 8

I have version 8.53 which is fully licenced with a new licence string bought today.

If I record a real player stream from the BBC, something I did often in Replay AV7, the following happens. (This is a stream capture from a known good URL)

It download the .rm file fine and I can listen in Real Player

If I get Replay AV to automatically convert the file to a 128kb/s mp3 at the end of the capture, I get an mp3 file which has all the right properties (i.e length, bit rate, size etc) but is totally silent. For testing purposes I have ticked the 'Keep Copy of Original File after converting'

So if the real audio clip was 30 minutes, I'd get a 30 minute silent mp3 file.

If I convert to m4a or m4b - again I get a totally silent file - but iTunes (9) tells me I have the right length

If I right click the show in the Replay AV application and select the Convert/Transfer option - and then convert the .rm to mp3 - again a silent file.

BUT if I open Replay Converter and convert the .rm file to .mp3 or .m4a or .m4b it works fine.

I have uninstalled Replay AV 7. I assume this has uninstalled the AV7 convert utility. I cannot find it anywhere in my Start Menu or Add/Remove Programmes list.

I have uninstalled and re-installed AV8. And I have rebooted the machine to make sure any codecs are in place.

In any case it's clear the converter works as a standalone, it the AV App that is struggling.

All the best

David

Please see if using Real Alternative instead of Real Player works for you. We have found that some systems prefer this.

Many thanks. I uninstalled Real Player, rebooted. Installed Real Alternative and it worked fine.

David

mine is doing fine. but i gotta try real alternative some time.


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