Applian support page not working
This just have some time...
As example, the redirection to the 'Create a support ticket' of Replay Media Cather page (https://secure.applian.com/help/inde...&department=39) shows a 404 Not Default page. As the support site is off.
Sorry if just have a topic like this, i only like to advice you Applian support of this ;)
And i know that the forum it's the fast way to solve our answers (and help too!), only to advice about the support page not working.
Re: Applian support page not working
I just checked the link you provided and it worked for me. I have not had other reports of this so thanks for letting us know.
Re: Applian support page not working
Heya Allison
It's working fine, check again please :-)
Re: Applian support page not working
Really? o.O
Here the page still don't opening, on IE9 and Firefox 7
http://img17.imageshack.us/img17/7113/semttulo2in.jpg
http://img823.imageshack.us/img823/8981/semttulohi.jpg
Could be zone restriction? I'm from Brazil...
Re: Applian support page not working
We are not able to duplicate this issue at all. We have tested it on several computers and we are not getting other reports of this. It could be a restriction-I guess-but I wouldn't think so. Try and do a refresh of your page.
Re: Applian support page not working
Yes, it's zone restriction.
Why? I could open the site using a famous web-proxy site.
http://img707.imageshack.us/img707/8752/semttuloozb.jpg
So... How this could be solved? It's a problem for Applian servers or data center you use on site?
Re: Applian support page not working
Please provide it with your IP address so we can check our firewall. Thanks.