Guide Glitches: What is the best way to let Applian know about technical problems with Replay Media Guide pages?
What's the best way to let Applian know about technical problems with Guide pages? I've tried the "suggest improvements" link and that hasn't done any good:
The podcast listing for the CBC's "As It Happens from CBC Radio (Highlights)" has an XML error lately (invalid character). I tried to report that and now the page says "Warning: This show may no longer be available." Not true: It is very much available. Replay AV keeps downloading it; I just can't look at the episode descriptions.
The podcast listing for "APM: A Prairie Home Companions News from Lake Wobegon" makes Replay AV crash (...has encountered a problem and needs to close). This happens only if I use the go to Guide link in Replay AV, not if I access the guide from either Firefox or IE. I've reported this, too, but the problem has been occuring for sometime without resolution.
And I still find instances when I try to enter an XML for a podcast not in the directory and the guide keeps displaying a page for some old (no recent episodes) podcast in a foreign language. I've reported this, too.