Attemptiing to capture Ustream Live

[juxtaposition]

I just purchased and am attempting to use Replay Media Catcher 4.4.3 to capture a live broadcast from ustream. It begins recording but after 46 seconds, it stops. I've tried it multiple times but always with the same result. Any ideas on how to fix this??

Here's a dump of the session:

Recording of rtmp://flash64.ustream.tv:1935/ustreamLive/9423/strad-channel-209431<break>streams/live_1
Download file: Sample Broadcase.flv
Started at: 09/07/2012 9:06 AM
Queued for downloading
Starting RTMP download ...
Detecting file name ...
Applying YouTube naming rule if appropriate
Applying Playlist naming rule
Applying Referer naming rule
Detecting file name from page title ...
File name detection complete
Downloading a Live Stream
Sending RTMP Handshake Request ...
Waiting on RTMP Handshake Response ...
Received RTMP Handshake Response ...
Sending RTMP Handshake Complete and Connect ...
Waiting for RTMP connection response from the server ...
Processing RTMP connection response from the server ...
Now successfully connected ...
Sending createStream ...
Sending play
Requesting buffer time of 1000
Downloading (RTMP) - 8 KB (00:00:00 / Live stream)
Downloading (RTMP) - 11 KB (00:00:00 / Live stream)
...
...
Sending pong ...
Downloading (RTMP) - 3227 KB (00:00:45 / Live stream)
Downloading (RTMP) - 3232 KB (00:00:45 / Live stream)
Downloading (RTMP) - 3237 KB (00:00:45 / Live stream)
Downloading (RTMP) - 3241 KB (00:00:45 / Live stream)
Downloading (RTMP) - 3247 KB (00:00:45 / Live stream)
Downloading (RTMP) - 3251 KB (00:00:45 / Live stream)
Downloading (RTMP) - 3255 KB (00:00:45 / Live stream)
Downloading (RTMP) - 3260 KB (00:00:46 / Live stream)
Downloading (RTMP) - 3265 KB (00:00:46 / Live stream)
Downloading (RTMP) - 3269 KB (00:00:46 / Live stream)
Downloading (RTMP) - 3274 KB (00:00:46 / Live stream)
Downloading (RTMP) - 3278 KB (00:00:46 / Live stream)
Downloading (RTMP) - 3282 KB (00:00:46 / Live stream)
Downloading (RTMP) - 3287 KB (00:00:46 / Live stream)
Downloading (RTMP) - 3292 KB (00:00:46 / Live stream)
Downloading (RTMP) - 3297 KB (00:00:46 / Live stream)
Downloading (RTMP) - 3297 KB (00:00:46 / Live stream)
Sending pong ...
Downloading (RTMP) - 3297 KB (00:00:46 / Live stream)
Downloading (RTMP) - 3297 KB (00:00:46 / Live stream)
Detecting file name from tags ...
Identifying Music ...
MusicDNS lookup is not supported for file type: .flv
No title tag could be extracted
File name detection complete
Applying Playlist naming rule
No extended title was found.
Complete
Queued for fixing
Fixing file ...
Fixing file ... - 0%
Fixing file ... - 1%
Fixing file ... - 2%
...
...
Fixing file ... - 98%
Fixing file ... - 99%
Fixing file ... - 100%
Complete

[Jeff Lenney]

Hi juxtaposition,

I just tested this live stream: http://www.ustream.tv/sevenkittens

And it worked fine - Can you please provide me with the URL of the audio or video you're trying to record, so I can trouble shoot the issue?

Also, Please make sure that you always open Replay Media Catcher and click the "record" button BEFORE you browse to the site that you wish to capture from. Also, please try deleting your temporary internet files from your browser's cache.

Let me know if this helps please! :-)

[juxtaposition]

Hi Jeff
Thanks for the quick response. Unfortunately, I can't give you much more than I've already provided. The ustream player is embedded in a web page that requires a login with my username/password in order to access it. Can you think of anything that I could try?
Dave

[Jeff Lenney]

Hi Dave

Can you submit a technical support request to us please?

Well, if you don't mind sharing with me the Site Address, along with your user name and password I can try to record it myself for you. We do get a dozen or so requests like this per week and your information is kept in the highest confidence. (For example, this week I've logged into a few xxx sites, a training site that costs $1000 per YEAR to sign up to, and even a secured *big company* "employees only" training site).

Let me now if you're ok with this please, i'd be more than happy to log in and test it for you myself and let you know the results, and if successful how to accomplish them.

Please do NOT include this information in this thread, please submit it in a ticket if you're ok with this :)

[juxtaposition]

Hi Jeff,
I opened a ticket when I first ran into the problem
Ticket ID: 586647
I know that you're trying to help, but I can't provide you that information.
I'll try different combinations of the settings for the next broadcast, maybe something will click.
Dave