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Yippy_Kiyey
06-25-2011, 11:35 AM
I purchased the Replay Media Suite and was working fine until this thing happened.

I am the only user of my computer but somefor reason my user profile got corrupted and someone created a new profile and cloned the old profite. That did the trick and I am able to execute all of the programs. However, when I tried to run Video Capture it asked for the registration code which I have kept. I entered the registration code but the program says it's invalid. I tried it on the other programs like the Replay Converter, it doesnt like it as well.

Your help is greatly appreciated.

Thank you.

Rey

Jeff Lenney
06-27-2011, 12:05 AM
Hi Roy

Please submit a ticket to technical support (http://www.applian.com/support-products.php) so we can look into this for you.

Thanks!