Jaksta uninstall problem

[floyd6]

Hi,

While trying to uninstall Jaksta Streaming Media Recorder the uninstaller keeps complaining about not being able to load types from jsmr.dll or something like that then it rolls back.
I would copy&paste the message but I'm afraid you might not undestand it since it's in polish.

Any ideas?

[Jeff Lenney]

Hi Floyd

Welcome to the forums, and sorry to hear you're having these issues.

What operating system are you currently using?

Thanks!

[floyd6]

windows xp pro sp3

[Sool]

I have also experienced problems with upgrading/uninstalling Jaksta with WinXP SP3. As part of the installation it purportedly copies files to a temporary folder but this seems to go wrong and installation cannot complete because it cannot find the temporary files. Similar things seem to happen when trying to uninstall the program.

I have found that uninstalling via XP's Add/Remove Programs (rather than Jaksta's own uninstaller) will remove the program, after which it is possible to install it properly.

This issue only arose with recent versions of Jaksta.

[floyd6]

I have found that uninstalling via XP's Add/Remove Programs (rather than Jaksta's own uninstaller) will remove the program, after which it is possible to install it properly.


This is how I'm doing it and it doesn't work :(

[ScottKKK]

Has ANYONE been able to uninstall the toolbar?

I AM STILL STUCK WITH THE TOOLBAR DESPITE DOING EVERYTHING ALREADY. I HAVE READ FAQ INSTRUCTION LITERALLY OVER 10 times.
I've followed the instruction carefully on FAQ to uninstall all of it completely. Both programs: Freecorder 4 and Toolbar are uninstalled and they not in my system anymore, however the toolbar is still there on my Firefox browser!!!

Can somebody please help me, I have tried emailing for tech support but all I get is follow the instruction on FAQ!!! (Jeff Lenney please stop referring me to FAQ again!) The cycle of helplessness never ends. Please help anyone!

Regards,

-Scott