View Full Version : dvd not recognized
sethm1
05-05-2010, 05:41 PM
A error msg pops up - that can not find a DVD.
However I see 4 titles (not numerically in order) in the menu list.
Any suggestions
Cheryl Wester
05-06-2010, 05:16 PM
We need to see a log file for this. If you continue to have a problem contact tech support and give all the information requested. Also, make sure you don't have burn DVD selected.
Cheryl Wester
05-07-2010, 09:42 AM
I have deleted your post as it had your log file and personal information. Please do not attach or copy and paste a log file into this system. We need you to contact tech support and ATTACH your log file to the ticket in that with all the information. Thanks.
RikkBrikk
05-26-2010, 03:39 PM
I too had that same issue until I downloaded the DVD43 program. Try it out. Hope that helps.
sethm1
05-26-2010, 05:26 PM
bummer - but 64 Bit (win 7) not supported.
If there is a trick with the plug in (which is 64 compatible) let me know - thx
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