HOW move reg copy of RC to new computer???

[mattangief]

Can anyone help me move or download a copy of replay converter to my new laptop? I tried requesting my registration code but it must be under a old email it will only give me my at large recoreder one. I can't seem to find it anywhere in my old computer. I also tried requesting help from customer service but haven't heard a thing....HELP, i want to convert some cartoon files for my 3YO. Thanks Angie:confused:

[Tasha Heinlein]

All of our support tickets are answered within 24 hours - but usually much quicker. Please wait for a response to your ticket. You will need to let them know any other emails you may have used when you purchased and your full name. If you feel you have waited over 24 hours please send me a PM with your ticket number and I will look into this. Thanks!