BBC iPlayer recorded fine, but doesn't now - help!

[russelljclarke]

I bought Media Catcher specifically to record 6 shows from BBC 1Player. The first 4 recorded fine, but after a computer restart (for other reasons) the 5th now doesn't show up in the record listing, even though my sequence of events was no different (load MC, start recording, then load the stream). I've cleared my cache etc after reading the user guide, and everything else is as was, so if anyone can help me I'd much appreciate it.

Thanks

[russelljclarke]

Oh ... I'm using Chrome, not IE (though I was before, so that shouldn't make a difference.

[russelljclarke]

It's not the BBC, RMC won't capture YouTube either! Please help someone!!

[russelljclarke]

Uninstalling and reinstalling the program cleared whatever the problem was, but (tech support) I don't want to have to do that every time! Please can you figure out what the problem was so that it's simpler to clear whatever the fault was.

Thanks, and otherwise very happy customer!

[jslaff]

Chrome's beta version 4 often crashed on me when recording with RMC from YouTube. Once it crashed, it threw my computer into such havoc--browsers and all Internet traffic stopped--that I had to restart. I eventually uninstalled the Chrome beta, and don't have a problem (well, that problem at least).

[carlobee]

How bout Firefox?

http://storeyourpicture.com/images/signature_videoStreaming.jpg

[russelljclarke]

Thanks for your responses, I really appreciate your thoughts. However, as I was able to get RMC working again by uninstalling/reinstalling, I don't think the problem is with Chrome.

Russ