Error Message After Recording ends

[maheed]

I get an error message with a long list of numbers after the recording has stopped. Recording works and is converted but computer is frozen and has the error message. Also wondering if there is a special button/tab/option for closing program and or computer after recording ends..

thanks

any answers would be helpful

[Cheryl Wester]

Are you doing an audio recording or a stream capture?

[maheed]

doing a stream capture..

[Cheryl Wester]

You should not get an error message. Please contact tech support as a log file and additional information will be needed. Also, you'll need to send the link that you are capturing.

[carlobee]

this happened to me too! :( hope i will find a solution here ... http://storeyourpicture.com/images/signature_videoStreaming.jpg

[Cheryl Wester]

This is not a common error at all. To troubleshoot this we would need to see your log file and know what you are trying to capture along with what version of windows you are using. For this issue it is best if you contact tech support.

[maheed]

The error message i keep getting after the recording ends is in a box on top of the frozen replay av that says :

IJXLPPLPEKSRMRMIHMXNPKZAV
command line operation syntax error

and the program freezes

i use windows xp and am recording 101.7 the buzz 's streaming audio
its a radio station in seattle

thanks again

[Cheryl Wester]

Please contact tech support with this. Additional info will be needed along with your log file. Thanks.

[maheed]

how do i send this to " tech support?? "

[Tasha Heinlein]

Submit a support ticket (http://applian.com/help/index.php?pid=newticket&user=&department=7).