02-06-2009, 11:53 AM
Hello, I could not contact you any other way. You have no phone number and for days I have tried to submit a trouble ticket. However when I try my webpage just sits and sits and does nothing.
Please let me know what I need to do to submit ticket.
My issue: Converter makes some files an unusable format (.mp3xxxxx) (others I can use are .asf) I am just dragging them across a home network into my iTunes. The asf files work well. I would like to send you the log but please let me know what to do.
Please let me know what I need to do to submit ticket.
My issue: Converter makes some files an unusable format (.mp3xxxxx) (others I can use are .asf) I am just dragging them across a home network into my iTunes. The asf files work well. I would like to send you the log but please let me know what to do.