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View Full Version : Replay Capture 9 Invalidates License



phillipdampier
03-14-2022, 10:47 AM
Replay Capture 9, when installed, apparently invalidated my two-year registration/license, because running any version of the software now brings up a prompt that the license has expired, despite being renewed in Oct 2020. Additionally, the "upgrade and save" prompt takes you to an invalid web page on Applian's website.

These kinds of errors seem sloppy on Applian's part, because they are readily identifiable if one tested the process. But more concerning is the fact I am not able to use properly licensed software.

jeffreyb
03-14-2022, 03:47 PM
I'm having the exact same problem, and I purchased the upgrade

Cheryl Wester
03-15-2022, 03:43 PM
Please try again as we had an update to our system. If you still have an issue send a support ticket so we can get you up and running.