Media Catcher 7 is doing a poor job of capturing.

[bilmar5649]

I just upgraded to Ver 7 from 6 and I am very disappointed in the way it capture video from sites like Hulu and Netflix. It now captures way outside the video area. Ver 6 is still installed so I used it to capture video and it did a great job as usual. Help!

[Cheryl Wester]

You do need to use DVR for capturing. I have not experienced what you are referring to. Please take a screen shot and also submit a ticket so we can look into it. Thanks.

[bilmar5649]

How do I past a jpg screen Shot into my reply? Also how do I submit a ticket?

[Cheryl Wester]

We don't want a jpeg in the ticket. Thanks. To submit a ticket go to our site and select support. Follow the prompts.