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Opio
05-03-2014, 04:36 PM
Hi there,

Just downloaded AND installed the latest RMC5 5.0.1.46 and keep getting the same message as soon as I try recording: "Complete with errors". Not even recorded a fraction of the stream...

Been using the former RMC5 on exactly same sites with no probs whatsoever... even tried on different sites with same outcome...

Working with Windows 7 Pro; Checked my antivirus (AVAST) and windows firewall... all seems to be ok.

Am I doing anyting wrong?

Help please?!?!!?

Cheryl Wester
05-03-2014, 05:41 PM
Please do submit a ticket to tech support regarding this issue. Also, do let them know what you are trying to capture and as many details as possible. Thanks.

Jeff Lenney
05-04-2014, 01:35 AM
I'm curious, So I can troubleshoot the issue, would you mind sharing the URL of the audio or video you're trying to record?

Thanks so much, and I look forward to your response! :-)

Opio
05-05-2014, 03:23 PM
Thx for your prompt trply on the subject. Experiencing this issue with any stream I'm tryong to download really; just check this one out for example from Youtube... (Nike)

https://www.youtube.com/watch?v=3XviR7esUvo

Don't really know what's going on here... have the former RC5 at the office and it works just fine with exactly the very same settings... I'm completely at lost now...

Opio
05-05-2014, 04:29 PM
Submitted a ticket to tech support regarding this issue btw. Thx.