Unable to convert .wav file to AAC(M4a)-FM Quality or MP3

[Mark S]

Hi,

It says it's converting but % just sits on 0%. Nothing happens. Then it says it's not responding.

The file is only 30 secs long. Any ideas? Normally it works fine.

Mark Sutton

[Cheryl Wester]

We would need to see the log file or this. Please do submit a tech support ticket. Also, try other files and other formats to see if that makes a difference. It could be that the file itself is not a good one. Thanks.