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JamesJ30t
08-03-2013, 08:00 AM
When downloading videos and I decide to hit the stop button (sometimes RMC is downloading
too many things such as multiple copies of the same video) sometimes RMC freezes up.
I then have to kill the process and restart it. I am using version 5.0.1.1 on Windows 8 Home
Edition. Also I am using IE10.

doncht
08-03-2013, 08:18 AM
Are you logged as an admin user here? Sometimes, I've seen this behavior on a limited user. https://imagicon.info/cat/14-16/1.gif

Jeff Lenney
08-03-2013, 11:09 PM
Are you logged as an admin user here? Sometimes, I've seen this behavior on a limited user. https://imagicon.info/cat/14-16/1.gif

Indeed - James, make sure you're logged into your PC as a local admin please. :)

JamesJ30t
08-11-2013, 05:56 PM
Indeed - James, make sure you're logged into your PC as a local admin please. :)

Yes I am logged as an admin.

Jeff Lenney
08-11-2013, 10:27 PM
Yes I am logged as an admin.

Thanks so much for clarifying James. Please use the technical support section of the website to submit your tech support ticket and include your record log file:

http://applian.com/support.php

Thank you kindly :)