Not recording video

[abe238]

I have issues with RMC 4 and some videos. For example Udemy (https://www.udemy.com/learning-microsoft-excel-2011-for-mac/#lecture/78505).

Is there something i need to configure?

Please Advice

[Jeff Lenney]

Good evening Abe,


I tested the URL you sent me, and unfortunately it appears that file type is now encrypted. I was not able to get a recording using Replay Media Catcher.

For files such as this, you'll want to use Replay Video Capture, which is a SCREEN capture program we offer that records what it sees on your screen - regardless of the file type.

I DID test this file myself using RVC and it worked fine.

IF you haven't yet, please check it out here:

http://applian.com/replay-video-capture/

Thank you for your understanding,