Hi,

I have replay converter which I just installed (v3.20) and I am having trouble converting .3gp video files from my mobile phone (that are stored on my computers harddrive). I have tried a different type of file conversion (ie. .mgp to .avi) and it worked perfectly, but when I try and convert the .3gp files I get the following error message:

"ffmpeg.exe has encountered a problem and needs to close. We are sorry for the inconvenience." I have the option to report the error, and when I close that window, replay converter says the conversion is "done" and a file is produced but there is no actual video in that file (usually on a few kbs in size). This happens no matter what the output format I choose.

I am running Windows XP, have 2gb Ram installed. The antivirus program I am running is avast!. Disabling this seems to make no difference.

Please help as I really want to get these files converted into .avi!!