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Thread: want to know how I can dl payed for replay media catcher on new computer

  1. #1
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    Default want to know how I can dl payed for replay media catcher on new computer

    Hello!

    I recently had to get a new computer so that means I lost everything for the time being but I want to know how can I download the replay media catcher that I paid for? I still have the code to enter but anytime I go to try to dl the full version it asks me to pay, obviously. I hope there is a way to do this because I don't want to have to pay again, I just got in some months ago.

    Thanks.

  2. #2
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    Quote Originally Posted by Weeble View Post
    Hello!

    I recently had to get a new computer so that means I lost everything for the time being but I want to know how can I download the replay media catcher that I paid for? I still have the code to enter but anytime I go to try to dl the full version it asks me to pay, obviously. I hope there is a way to do this because I don't want to have to pay again, I just got in some months ago.

    Thanks.

    Hi weeble, in regards to your question,
    What you need to do is, click Here
    and, submit information about in regards to your new computer system,
    Please note: you can only run Replay Products on one machine...multiple
    machines require additional license fees....

    Kind Regards.

  3. #3
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    Hi Weeble,

    Do me a favor and send me a PM with your first and last name, and the email address you registered for our software with. Or if you feel better, please submit a ticket per the link above that Matthew provided and we'll be more than happy to get you you registration code (free of charge) to use on the new machine, and of course a link to download the version you paid for.

    Thanks
    Last edited by Jeff Lenney; 10-28-2008 at 07:43 PM.
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

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    Thanks Jeff, I PM you with my info.

    Thanks as well Matthew.

  5. #5
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    Quote Originally Posted by Weeble View Post
    Thanks Jeff, I PM you with my info.

    Thanks as well Matthew.
    Replay Sent Weeble, hope this helps.
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

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