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Thread: Audio Box Vanishes in Freecorder

  1. #1
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    Default Audio Box Vanishes in Freecorder

    Hi all.
    I love Freecorder to record audio from YouTube.
    My problem is when I'm recording a song and I click on stop recording the audio box dissapears
    and cannot be found. My file destination is on the desktop but the song is not there. I am running windfows 7 and FireFox 14.0.1
    Thanks in advance
    God Bless all

  2. #2
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    Default Re: Audio box vanishes

    Transferring ticket to dedicated FreeCorder Forum
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

  3. #3
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    Default Re: Audio box vanishes

    Hi OldTimer - what version of Freecorder are you using, and which internet browser please?
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

  4. #4
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    Default Re: Audio box vanishes

    I 'm running Fire Fox 14.0.1
    I have tried Freecorder 4 , 5 and earlier versions. I tried them on Internet Exployer and same thing happens.
    Thanks
    Bless ya

  5. #5
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    Default Re: Audio box vanishes

    Here is the error I get.
    "The following file is in use and cannot be updated C:\ProgramFiles (x86) Freecorder\Audgopher.dll "

  6. #6
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    Default Re: Audio box vanishes

    Good evening,

    If you're having issues with the freecorder toolbar, please try the following for me:

    Please uninstall, reboot and reinstall Freecorder from the link below:
    http://www.freecorder.com/

    This is a brand NEW updated version and it works with IE, Firefox as well as Google Chrome.

    Also, here is a link to properly uninstall Freecorder:
    http://www.applian.com/freecorder4/s....php#uninstall

    If that doesn't work In Firefox, click TOOLS/ADD-ONS at the top of the menu bar. You will see this program listed. Be sure and do not click "DISABLE". You should click "REMOVE".

    When RE-installing, Please make sure that you have administrative rights and that you disable any anti virus software you are running while installing Freecorder. (This is very important)

    Lastly, please make sure that Freecorder toolbar is enabled in your Firefox browser.

    Let me know if this helps! :-)
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

  7. #7
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    Default Re: Audio box vanishes

    I downloaded the latest version and had problems with other programs freezing so I had to uninstall it.

  8. #8
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    Default Re: Audio Box Vanishes in Freecorder

    I tried everything but when I click on stop recording the audio box dissapears
    It's really getting to me.

  9. #9
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    Default Re: Audio Box Vanishes in Freecorder

    I tried uninstalling Firefox and going to a older version, No good!!
    I tried Internet Explorer. No Good!!
    I tried older Freecorder. No good!!!
    I guess none of the techs knows anything because none has written back in a few weeks ????
    Freecorder use to work great till a month ago. I disable all virus and spyware programs and still nothing
    I even tried it on my wifes computer and poof the freecorder audio box vanishes when ya click on stop recording.

  10. #10
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    Default Re: Audio Box Vanishes in Freecorder

    Good evening OldTimer - sorry for the delayed response we've been quite busy lately with freecorder and a few other items.

    Please try and un-install and re-install again - we have updated 6 now to fix a few issues, hopefully yours as well.
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

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