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Thread: No sound after download

  1. #1
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    Default No sound after download

    I have downloaded an asf movie from the web, but the sound is gone when I play it from the harddrive. Is the settings wrong somehow?

    Belfour

  2. #2
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    Default

    Hi Belfour,

    Specifically, Can you please provide me with the URL of the video you're trying to record, so I can trouble shoot the issue?

    Also, what version of Replay Media Catcher are you using, and what is your operating system?

    Thanks
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

  3. #3
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    Default Having the same issue

    I'm using Windows XP Pro (on a Mac Pro with Parallel desktop) and Replay Media Catcher 3.01 in the demo mode (want to see if it works 1st
    The site I'm trying to d/l from is :
    http://citoyen.onf.ca/le-porteur-d-eau-extrait-1
    Movies plays good with sound but the extracted file has no sound

    thx

  4. #4
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    Default

    Quote Originally Posted by charlie View Post
    I'm using Windows XP Pro (on a Mac Pro with Parallel desktop) and Replay Media Catcher 3.01 in the demo mode (want to see if it works 1st
    The site I'm trying to d/l from is :
    http://citoyen.onf.ca/le-porteur-d-eau-extrait-1
    Movies plays good with sound but the extracted file has no sound

    thx
    I just downloaded it and, its in FLV format and, the video HAS sound.
    You might need to reinstall a codec pack like k-lite. If no codec pack is installed
    now is the time to get it

    Kind Regards.

  5. #5
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    Default

    Worked fine for me as well. Belfour, respond when you can as well please so we can try your link as well.
    Best Regards,

    Jeff Lenney
    Technical Support
    Applian Technologies, Inc.

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