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Thread: upgrade to v5

  1. #1
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    Default upgrade to v5

    For Replay music I made a clean install of the version 5 upgrade and now get an error maessage ''mp3 encoder has encountered a problem and needs to close''.

    tagging of tracks appears to work but no mp3 track found.....any suggestions?

  2. #2
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    Default Re: upgrade to v5

    Please see what happens when you uninstall, reboot, and install again. If that doesn't correct the issue please do contact tech support. Include details on your system and your log file.

  3. #3
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    Default Re: upgrade to v5

    Cheryl,

    followed you suggestions without success....have re-installed v4(demo) and this tags and records Mp3 file witout the Mp3 encoder message I am getting on v5...any further suggestion> may I have a re-activation code for v4 as it is not automatically being recognised post upgrade to v5.

    Regards

  4. #4
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    Default Re: upgrade to v5

    Please submit a ticket to tech support for this.

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